Care For Your Loved Ones at Home
Care For Your Loved Ones at Home

1. Course Registration & Booking Fee

All course fees are payable in Singapore Dollars (SGD).

To register your interest in a course, participants are required to complete the registration form and pay a non-refundable booking fee of $10.

The $10 booking fee is required to secure the participant’s registration and reserve a place in the course. Payment of the booking fee does not constitute confirmation of the course until the course arrangement is confirmed by CareHome Nursing Pte Ltd.

 

2. Course Confirmation & Full Payment

Once the course is confirmed, participants will be notified via email, SMS, WhatsApp, or other appropriate communication channels.

Upon confirmation, participants are required to make full payment of the course fee before attending the course.

A participant’s place in the course will only be considered confirmed upon receipt of the full course payment.

If full payment is not received by the stated payment deadline, CareHome Nursing Pte Ltd reserves the right to release the participant’s reserved place.

 

3. Course Schedule & Changes

Course dates, timings, venues, trainers, and course arrangements are subject to availability and may be changed by CareHome Nursing Pte Ltd when necessary.

In the event that CareHome Nursing Pte Ltd postpones or cancels a course,

participants will be notified as soon as reasonably practicable and may be offered:

  • An alternative course date; or
  • A transfer to another available course; or
  • A refund of the course fee paid, where applicable

The $10 booking fee will be refunded only where the course is cancelled by CareHome Nursing Pte Ltd and no alternative course date or transfer is accepted by the participant.

 

4. Participant Cancellation & Refund Policy

The $10 booking fee is strictly non-refundable if the participant cancels their registration or fails to attend the course.

For the full course fee paid after confirmation:

Cancellation more than 7 days before the course date

  • Participants may request a refund of the course fee paid, less the non-refundable $10 booking fee.

  • Alternatively, participants may request to transfer their registration to another available course date, subject to availability.

Cancellation within 7 days before the course date

  • The course fee is non-refundable.

  • A transfer to another course date may be considered at CareHome Nursing Pte Ltd’s discretion and is subject to availability.

No-show / Failure to Attend

  • If a participant does not attend the course without prior notice, the course fee will be non-refundable.

  • The participant may be required to register and pay again for a future course.

 

5. Course Transfer

Participants who are unable to attend their confirmed course may request to transfer to another available course date.

All transfer requests must be made in advance and are subject to availability.

CareHome Nursing Pte Ltd reserves the right to approve or reject transfer requests based on course availability and administrative arrangements.

 

6. Course Attendance

Participants are responsible for attending the course at the scheduled date and time.

Participants are required to comply with the attendance requirements applicable to the course. Late arrival or early departure may affect the participant’s eligibility for course completion, assessment, certification, or funding/subsidy claims, where applicable.

Participants should ensure that they provide accurate personal information during registration, as this information may be used for course administration, attendance records, certification, and applicable funding or subsidy submissions.

 

7. Course Materials & Certification

Course materials, handouts, assessments, and certificates, where applicable, are provided in accordance with the requirements of the respective course.

Certificates will only be issued to participants who meet the applicable attendance, assessment, and course completion requirements.

CareHome Nursing Pte Ltd reserves the right to withhold certification where the participant does not meet the required course completion criteria.

 

8. Pricing & GST

All course fees are displayed in Singapore Dollars (SGD).

Prices are inclusive of GST where applicable.

Course fees and other charges are subject to change without prior notice. The applicable fee at the time of registration and payment will apply.

 

9. Payment

We accept payment through the available payment methods displayed on our website or as otherwise communicated by CareHome Nursing Pte Ltd.

Participants are responsible for ensuring that payment details provided are accurate.

Where payment has been made but the registration confirmation has not been received, participants should contact us to verify the payment status.

 

10. Failed or Duplicate Payments

If a payment fails but the amount has been deducted from your bank account or payment method, please contact your bank or payment provider first and subsequently notify CareHome Nursing Pte Ltd with the relevant payment details.

Duplicate payments will be investigated. Any confirmed duplicate payment or overpayment will be refunded accordingly, subject to verification.

 

11. Privacy & Personal Data

Personal information collected during course registration will be used for purposes including course administration, payment processing, attendance tracking, certification, communication, and applicable funding or subsidy submissions.

We handle personal data in accordance with Singapore’s Personal Data Protection Act (PDPA).

 

12. Limitation of Liability

CareHome Nursing Pte Ltd shall not be liable for any delay, cancellation, or inability to conduct a course arising from circumstances beyond our reasonable control, including but not limited to system outages, payment gateway failures, natural disasters, government restrictions, venue-related issues, or other unforeseen circumstances.

Where reasonably possible, CareHome Nursing Pte Ltd will notify affected participants and provide an alternative arrangement.

 

13. Limitation of Liability

For enquiries regarding course registration, payment, cancellation, refunds, or course arrangements, please contact:

CareHome Nursing Pte Ltd

Email: enquiry@icare.com.sg

Website: https://icare.com.sg

 

14. Acceptance of Terms

By registering for a course and paying the $10 booking fee, you acknowledge that you have read, understood, and agreed to these Course Terms & Conditions, including the booking fee, payment, cancellation, transfer, and refund policies.

By proceeding with the full course payment after course confirmation, you further acknowledge and agree to the terms stated above.