- Understand dementia types and progression (Alzheimer's, vascular, Lewy body)
- Person-centred care approach: knowing the person behind the disease
- Communication techniques: validation, simple language, non-verbal cues
- Managing Behavioural and Psychological Symptoms of Dementia (BPSD) at home: agitation, wandering, repetition, sundowning
- Home safety: preventing wandering, removing hazards, using labels/landmarks
- Managing daily routines at home: bathing, dressing, eating with dignity
- Caregiver stress recognition and self-care